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Privacy Policy​


  • Dharohar Tourism Hub – DMC (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy of our users, leads, and customers. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you engage with us online or offline, including through our website, advertisements, and partner networks.
  • By using our services or submitting your data through any channel, you agree to the terms of this Privacy Policy.


1. Information We Collect

  • We may collect the following types of personal data:
  • Basic Details: Full name, gender, age, nationality.
  • Contact Information: Phone number, email address, WhatsApp number, physical address.
  • Travel Interests: Preferred destinations, dates, trip type, group size, budget, etc.
  • Government Identification: Aadhar, PAN, passport, visa info (when required).
  • Payment Information: Secured through third-party gateways.
  • Device/Usage Data: IP address, browser/device info, cookies, ad clicks, time spent.
  • Communication Data: Calls, WhatsApp messages, emails, and inquiry forms.

2. How We Collect Data

  • We collect your personal information through the following channels:
  • Direct submissions: Via our website, inquiry forms, WhatsApp, phone calls, or emails.
  • Digital marketing platforms, including:
    • Meta Ads (Facebook/Instagram): When you click on our travel ads, fill a form, or engage with our content.
    • Google Ads / Search Ads: When you submit inquiries through Google campaigns or visit our website via ads.
    • WhatsApp Marketing: When you respond to our WhatsApp campaigns or click on WhatsApp chat buttons.
    • Landing Pages & Lead Forms: Embedded in our paid marketing campaigns or promotional links.
  • Offline Channels: Events, referrals, or partner agent submissions.
    • Note: If you provide your data through any digital ad, you are expressly consenting to receive calls, messages, and offers from our team or partner agents.

3. How We Use Your Data

  • Your data is used to:
  • Contact you with personalized travel offers.
  • Share your information with travel agents to create tailored packages.
  • Run targeted digital remarketing campaigns.
  • Improve service experience and optimize marketing.
  • Process bookings, invoices, and support requests.
  • Comply with any legal/regulatory requirements.

4. Data Sharing & Selling

  • We may share or sell your data to verified travel agents, tour operators, or destination partners for the following purposes:
  • To help them design and send you suitable holiday packages.
  • To ensure timely follow-up for queries submitted via digital ads.
  • To allow them to contact you via phone, email, or WhatsApp with relevant offers.
  • You may opt out anytime by contacting us.

5. Data Security

  • We implement technical and administrative safeguards to protect your data. Payment information is encrypted and never stored on our servers.

6. Cookies & Analytics

  • Our website uses cookies, tracking pixels, and analytics tools (e.g., Google Analytics, Meta Pixel) to measure performance, personalize ads, and track conversions.

7. Your Rights

  • You have the right to:
  • Access, modify, or delete your personal data.
  • Request a stop to promotional communication.
  • Withdraw consent for data sharing or sale.

8. Data Retention

  • We retain your data as long as it is relevant for marketing, operational, or legal purposes. Data from digital campaigns is stored securely and periodically reviewed.

9. Policy Updates

  • We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised "Effective Date."

10. Contact Us